Welcome to Side Transfer Shuttle! By using our services, you agree to adhere to the terms and conditions outlined below. These terms are designed to clarify both parties’ rights and responsibilities during the use of our transfer services. Please take a moment to read through them carefully.
Introduction
Side Transfer Shuttle offers premium transportation services tailored to meet the needs of travelers visiting the Side region. Our services include airport transfers, hotel transfers, private transfers, group transfers, and additional related services. By utilizing our website and booking our services, you agree to comply with these terms and conditions.
General Terms
Acceptance of Terms
By accessing or using Side Transfer Shuttle’s services, you agree to be bound by the terms and conditions laid out in this agreement. If you disagree with any part of these terms, please refrain from using our services or website. Please note that these terms may be updated periodically, and it is your responsibility to review them regularly.
Modification of Services
Side Transfer Shuttle reserves the right to modify, suspend, or discontinue any of its services at any time. Additionally, we may update or modify these terms as necessary. It is your responsibility to check this page frequently to stay informed about any changes.
Booking and Payment
Making a Booking
To use our transfer services, you must make a reservation via our website. During the booking process, you agree to provide accurate and complete information, including but not limited to the pick-up location, drop-off location, and any other relevant details. It is essential that you keep all travelers informed about the transfer arrangements.
Payment Terms
All bookings must be paid in full at the time of booking, unless an alternative arrangement is made. We accept a variety of payment methods, including credit and debit cards, as well as online payment services. All payments are securely processed through our trusted payment gateway.
Cancellations and Refunds
Should you need to cancel your booking, we require that cancellations be made at least 24 hours before your scheduled pick-up time. Cancellations made within 24 hours may be subject to a cancellation fee, which will be deducted from your refund. Refunds will be processed in a timely manner, depending on the payment method used.
Use of Services
Proper Use of Services
By booking a transfer, you agree to use Side Transfer Shuttle’s services solely for lawful purposes. You must not engage in any illegal, fraudulent, or unauthorized activities. If we believe that our services are being misused, we reserve the right to refuse or terminate the service without a refund.
Passenger Responsibilities
As a passenger, you are responsible for ensuring that both you and your belongings comply with local laws and regulations. You are also expected to be ready for pick-up at the scheduled time and location. Any delays caused by passengers will not result in compensation, and additional charges may apply for any waiting time that exceeds the agreed duration.
Excessive Luggage and Special Requests
If you require excessive luggage or have special needs (e.g., child seats), please notify us in advance. We will do our best to accommodate your requests, but additional charges may apply for special arrangements. Side Transfer Shuttle is not liable for any damage to your personal belongings during transport.
Privacy and Data Protection
Personal Data
When you book a transfer with Side Transfer Shuttle, we collect personal information such as your name, contact details, and travel information. This information is necessary to provide our services, process payments, and send relevant updates about your booking. We ensure that your data is securely stored and used solely for the purpose of completing your transaction.
Third-Party Services
In some instances, we may use third-party services to facilitate payments or provide additional services such as hotel bookings or excursions. These third-party services are subject to their own terms and conditions, which we encourage you to review. Side Transfer Shuttle is not responsible for any issues or disputes that arise from the services provided by these third parties.
Liability
Limitation of Liability
While Side Transfer Shuttle takes every measure to ensure the safety and comfort of our passengers, we cannot be held liable for delays or disruptions caused by factors beyond our control, including but not limited to traffic, weather conditions, or accidents. Additionally, we are not responsible for any loss, damage, or injury to personal belongings during transport.
Force Majeure
In the event of force majeure events, such as natural disasters, strikes, or other unforeseen circumstances, Side Transfer Shuttle will not be held accountable for any disruption to your services. We will make reasonable efforts to assist in finding alternative transportation if needed.
Prohibited Activities
Prohibited Behavior
Passengers are strictly prohibited from engaging in any of the following behaviors during the transfer:
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Consuming illegal substances or alcohol (unless otherwise permitted).
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Disrupting the comfort or safety of other passengers or the driver.
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Engaging in any form of illegal activity.
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Damaging the vehicle or any provided equipment.
Any violation of these terms may result in the immediate termination of the transfer service, without a refund.
Dispute Resolution
Arbitration
Any disputes arising from or related to these terms of use will be resolved through binding arbitration under the laws of Turkey. Both parties agree to submit to the jurisdiction of the competent courts in Antalya for legal matters that cannot be resolved through arbitration.
Governing Law
These terms of use are governed by and construed in accordance with the laws of Turkey. By using our services, you agree to comply with all applicable laws and regulations.
Contact Us
If you have any questions or need further clarification regarding these terms, please don’t hesitate to contact our customer service team at Side Transfer Shuttle. We are here to assist you and ensure that your experience with us is as smooth and enjoyable as possible.